Frequently Asked Questions
Everything you need to know about our freshly baked treats.
How long do the cookies stay fresh?
Our cookies are best enjoyed within 3-5 days of delivery. To maintain peak freshness, store them in an airtight container at room temperature or freeze them for up to 3 months.
Do you offer nationwide shipping?
Yes, we ship our treats across the country! All orders are baked fresh and shipped via express courier to ensure they arrive at your doorstep in perfect condition.
Can I track my order?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number so you can follow your treats' journey.
Do you have gluten-free or vegan options?
While we do offer specific gluten-free and vegan flavors, please note that all our products are prepared in a kitchen that handles wheat, dairy, and nuts.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or there is an issue, please contact us within 24 hours.
Can I include a gift message with my order?
Yes! You can add a personalized gift message at checkout, which we will print on a beautiful card and include inside your cookie box.